CoPilot Express: Elevating Duty of Care for Employers

Lump sum relocation sounds great on paper.

• Give employees flexibility.
• Keep budgets predictable.
• Avoid complicated relocation packages.

Simple, right?

Until someone relocating for the first time realizes they now need to figure out movers, housing, timelines, and budgets… all while starting a brand-new job.

That’s where guided relocation models are starting to change the conversation.

Lump Sum Relocation and the Duty of Care

Every company is trying to solve the same puzzle: How do you attract great talent, move them where you need them, and do it without blowing up budgets or overcomplicating the process?

That’s one reason lump sum relocation programs have become so popular. They’re simple to administer, predictable from a budget perspective, and they give employees flexibility in how they manage their move.

Sounds great, right?

Well… mostly.

Because when employees receive a lump sum and a quick explanation of how the benefit works, the move often becomes entirely their responsibility… and that’s where things can get messy.

Enter CoPilot Express™ (CPX).

CPX gives companies the ability to keep the simplicity of lump sum relocation while adding the structure and support employees need to actually navigate the move. In other words, it helps companies deliver real duty of care, not just a relocation payment.

Relocation and the Duty of Care

Relocating for a job can be exciting.

It can also be a lot.

Employees suddenly find themselves juggling things like:

• Finding housing in a new city
• Choosing reliable movers
• Understanding relocation costs
• Navigating neighborhoods they’ve never seen before

For many employees, especially those early in their careers, this is their first major relocation.

They’re excited about the opportunity and grateful for the financial support. But without guidance, the move can quickly become overwhelming. Budgets get stretched. Decisions get rushed. Stress levels go up.

That’s where duty of care comes into play.

Most organizations view duty of care as their responsibility to protect employees from unnecessary risk and promote their well-being. When relocation programs lack structure, employees are often left navigating one of the most complex transitions of their career on their own.

And that’s not exactly the experience most employers want to create.

CPX: Bringing Structure to Lump Sum Relocation.

CoPilot Express™ (CPX) helps companies keep the flexibility of lump sum relocation while adding the guidance employees need to move with confidence. Instead of leaving employees to figure everything out on their own, CPX provides a platform that helps them navigate the move step by step.

That includes:

• Setting and Sticking to Budgets. Budget management is one of the biggest challenges in relocation programs. CPX allows organizations to establish clear lump sum budgets from the start, giving both the company and the employee visibility into how relocation funds are meant to support the move. Employees understand what they’re working with, and companies maintain predictable relocation costs.
• Connecting Employees to Trusted Suppliers. Relocation involves a long list of services, from housing searches to transportation and logistics. CPX gives employees the option to connect directly with vetted relocation suppliers, helping them avoid the guesswork that often comes with finding providers on their own. Reliable partners mean fewer surprises during the move.
• Cash Back Rebates That Stretch the Budget. CPX also offers automatic cash back rebates on select services. That means employees can potentially add extra money back into their relocation budget simply by using recommended providers. It’s a small detail that can make a meaningful difference during a move.
• Resources, Guidance, and Fast Payments. Relocation comes with a lot of moving pieces. CPX helps simplify the process by providing employees with relocation resources, planning tools, and expert guidance throughout the move. And lastly, CPX helps ensure that payments happen quickly, removing another layer of stress from the process.

The Bottom Line

In today’s competitive hiring landscape, relocation is often part of the deal when attracting talent, but simply funding the move isn’t always enough.

Employees relocating for work are navigating one of the biggest transitions of their professional lives. Providing guidance during that process isn’t just helpful, it’s part of delivering real duty of care.

CPX helps companies strike that balance.

It keeps the flexibility and cost control of lump sum relocation while giving employees the support, resources, and confidence they need to move successfully because the goal isn’t just to fund the move; it’s to help employees arrive ready to succeed.

Want to see what CoPilot Express™ can do for your employees? Check out a demo here!

About NuCompass

NuCompass Mobility is a veteran-owned, independent mobility management company, offering a comprehensive range of global mobility and U.S. domestic relocation services. For more information about how NuCompass and our CoPilot® or CoPilot Express™ platforms can support your global mobility needs, visit our technology center today!