NuCompass NPS Surveys: Better Responsiveness Starts With Better Listening

Our customers’ experience with the services we provide is a priority for all of us at NuCompass. Being a strong partner means listening to feedback, and acting on it. While many competitors send out annual surveys, we know that opportunities for improvement don’t come up once a year. NuCompass uses a Net Promoter Score survey to get rapid feedback from our customers.

With just a two-minute survey, we get valuable and time-sensitive insights across:

• Our strategic partnership
• Account management ability
• Global service offerings
• Customer service response
• Technology offerings
• The overall experience

Getting more real-time feedback on top of our dedicated account management structure ensures we are ready for any of the challenges that come with relocation.

Read more here:  NuCompass Net Promotor Score Fact Sheet